020-84858360
020-84858360
Some time ago, we received a feedback from Vicky, a customer from the UK, sail. “The filament became yellow and hard after we used it for a long time. It was not as easy cleaning as it was at the beginning. Is it a problem with your quality? how should I solve this?" We told Vicky that the cleaning brush for water bottles needs to be cleaned after used for a long time. The cleaning of the brush is also very knowledgeable. If the detergent and equipment are not suitable, it may result in damage to the brush. In general, the cleaning brush for water bottles needs to use a special detergent, or choose some mild detergent, such as baby shampoo to clean. When using a detergent, use a volume like a 5-cent coin-sized detergent to wipe the brush, gently rub it, and then rinse it off with cool water. At the same time, we must pay special attention to the following points: 1. Never wash in the opposite direction of the filament distribution; 2. After cleaning, use a tissue or a cotton pad to gently press by finger to let the water drain, but remember not to twist the bristles, otherwise the bristles will be destroyed. It will also make the structure of the bristles loose, leading to bristle removal; 3, After washing, the Cleaning brush for water bottles can be hung up and let the bristle dry down; 4, To be naturally dried, not to be blown dry with a hair dryer, not to be placed under the sun Dry, otherwise it may hurt the brush material. 5. Comb the Cleaning brush for water bottles by a comb. Three months later, we received an email from Vicky saying that the method of cleaning the cleaning brush for water bottles was really very effective. The Cleaning brush for water bottles was no longer yellowed. The filament become as soft as original. She praised us as an expert of cleaning brush for water bottles and customer service is also very warm-hearted.
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Tim, a customer from the United States, consulted our best carboy brush through Alibaba, his best carboy brush that ordered before was used to scrape the carboy, resulting in customer return, and the order quantity was greatly reduced. Tim was very annoyed and asked if we could provide a sample in 7 days that can be cleaned without scratching the carboy? After receiving the feedback from Tim, our saleswoman Yanthy issued a specific plan to him within 10 minutes. It is recommended that the best carboy brush head to be made as fan shape, which can clean any corner. At the same time, the nylon with the diameter of 0.30mm is used instead of 0.40 mm, to avoid the problem of scratching the carboy. We provided Tim with samples within 3 days, four days earlier than before. Tim is very satisfied with our quick sample and the appearance of the best carboy brush. “After the test, I am very relieved. The best carboy brush will not scratch the glass carboy, also the silicone carboy, and the cleaning effect is very good. Tim is very happy so he increases the order quantity of the first batch of best carboy brushes from 5,000 to 20,000 pcs.
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Miss Li is our old customer. She said that the feedback on the brush cleaning jar market was very good, it is urgent to purchase a batch of 10,000 brush cleaning jares for stocking. Time is very urgent. She asks us if we can deliver the goods within 10 days after placing the order. Knowing Miss Li’s requirement, we immediately discussed inside our company. We told Miss Li our company stipulated that cargo should be delivered in 15-20 working days after placing the order, in the order of the production schedule. But Miss Li is our old customer, we should support her in our best. We assured Ms. Li that brushes will ship as soon as possible. On the one hand, we use the existing filament stock to prioritize the order of Miss Li's brush cleaning jar; on the other hand, we mobilize the maximum overtime production and ensure the quality. After 10 days, we finally delivered brushes within Miss Li’s requirement. A week later, Miss Li called and said, thank you very much for your cooperation and support. This batch of brush cleaning jar was delivered very promptly and did not affect the existing sales. The lead time is fast and the quality is also excellent as usual. It is wise to choose us as a brush cleaning jar supplier.
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Mr. Li from Hong Kong called us and said that the feeding bottle packaging that ordered from another supplier was really ugly. It was wrapped in a non-transparent plastic bag and then sealed with a staple nail at both ends, which not only lowered the grade of the flexible cleaning bottle brushes, but it is also very unsafe and easy to scratch by sealing at both ends by a stapler. He asks us if we can customize the packaging for his flexible cleaning bottle brushes. Our Gold Customer Service Splendar had a deep communication with Mr. Li after receiving the call. It turns out that Mr. Li's flexible cleaning bottle brushes is exported and sold on the showcase with the bottle, so the packaging is very important. Five minutes after the end of the call, we issued a customized packaging design for Mr. Li. First, the length and width of the bag are suitable for the flexible cleaning bottle brushes, avoiding the bag being too long or too short, and we also use a transparent plastic bag; The cardboard with logo on each package; enhance the competitiveness of the customer's brand; The seal is self-adhesive, avoiding the use of stapler nails; Finally, the carton is printed with Mr. Li's logo, 12pcs/box. Mr. Li is very interested in our design and asked us to arrange a quick sample for him. Five days later, Mr. Li received the sample. After 15 days, I received Mr. Li’s call again. Mr. Li said: “You have customized the packaging of the flexible cleaning bottle brushes for me, which is not only beautiful, but also enhances our brand competitiveness.” At the same time, he gave us another 60000 flexible cleaning bottle brushes orders.
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Mr. Jason from France sent us an enquiry in Alibaba, saying that he was looking for a decanter cleaning brush that could clean the bottle. He said that the decanter cleaning brush he had purchased before could not completely clean the inside of the bottle, which made him very troubled. We used a variety of brushes to clean the bottles. It was found that the ordinary decanter cleaning brush setes could not be well adapted to the shape of the bottles due to the special shape of the bottles, which cannot clean the bottles thoroughly. After making serval sample with testing for many times, we finally made a decanter cleaning brush that fits the inside of the bottle. This decanter cleaning brush is not only matching the bottle shape, but also can completely clean the bottle in all dimension. After several quality and cleaning tests, we sent a suitable decanter cleaning brush to Jason. After receiving the samples for testing, Jason couldn't wait to call and said that they were very satisfied with the shape of the decanter cleaning brush set. This decanter cleaning brush is what he wants. He wants to match his wine bottle with a decanter cleaning brush as a gift. Later, he designated our company as a fixed supplier for their company.
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Miss Liao from Beijing found us through a friend's introduction and wanted to buy a bottle brush with handle. She shared with us that she had purchased a batch of bottle brush with handle before, but it became the root of her loss. Since the bottle brush with handle was not carefully checked before, she didn't know that the stainless-steel handles of those bottles were barbed, so many customers who had bought them were injured, complaining about her bottle brush with handle and ask for refund. After listening to Miss Liao, we invited Miss Liao to visit our factory. We introduced our inspection and shipping standards for stainless steel handles for Miss Liao, and even show a box of bottle brush with handle for her to check the Stainless-steel handle. They are smooth and thornless and do not hurt the hand. Miss Liao placed 5,000 orders on the same day. 3 months later, we made a return visit to Miss Liao. Miss Liao said: "Since the sale of your bottle brush with handle, we didn’t receive complaint any more, the sales volume has increased by 30%, and our brand is well known than before. It is really good!"
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