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Privacy Policy

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About AOQUN

Privacy Policy

About AOQUN

This Privacy Policy describes how aoqunbrush.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and data necessary to process purchases. Additional information may be collected if you contact us for support. "Personal Information" refers to any data that can uniquely identify an individual. Below are details of what we collect and why:

Device Information

Examples Collected: Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and Site interaction patterns.
Purpose: To ensure Site functionality, analyze usage trends, and optimize performance.
Source: Automatically via cookies, log files, and tracking technologies (e.g., pixels, tags).
Disclosure: Shared with analytics providers (e.g., Google Analytics) and hosting services.

Order Information

Examples Collected: Name, billing/shipping address, payment details (credit card, PayPal, etc.), email, phone number.
Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/confirmations, screen for fraud, and communicate with you.
Source: Directly provided by you during checkout.
Disclosure: Shared with payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, DHL), and fraud detection services.

Customer Support Information

Examples Collected: Contact details, order history, and communication records.
Purpose: To resolve inquiries and provide support.
Source: Directly provided by you via email, contact forms, or chat.
Disclosure: Internal use only, unless escalated to third-party support tools (e.g., Zendesk).

Additional Data

We may collect offline data or purchase marketing lists to improve services, subject to your consent where required by law.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from minors. Parents/guardians believing their child has provided data may contact us at [support email] to request deletion.

Sharing Personal Information

We share data with service providers to deliver services, as follows:

Payment Processors: Stripe, PayPal (see their privacy policies for details).
Shipping Partners: FedEx, DHL, or other carriers for order fulfillment.
Analytics Providers: Google Analytics to analyze Site traffic.
Legal Compliance: Disclosed if required by law (e.g., subpoenas, court orders).

Behavioral Advertising

We may use Personal Information for targeted ads based on your activity:

Google Analytics: Tracks Site usage; opt-out via Google Opt-Out.
Facebook Pixel: Shares data with Meta for ads; adjust preferences via Facebook Ad Settings.
Retargeting Tools: Services like AdRoll may collect browsing behavior.

To opt out of targeted ads, visit:

1.Digital Advertising Alliance
2.Network Advertising Initiative

Using Personal Information

We use your data to:

1.Process orders and payments.
2.Communicate order updates and offers (with consent).
3.Improve Site functionality and user experience.
4.Comply with legal obligations.

GDPR Compliance (EU Residents)

If you reside in the European Economic Area (EEA), we process your data under the following lawful bases:

1.Contract fulfillment (e.g., order processing).
2.Legitimate interests (e.g., fraud prevention).
3.Consent (e.g., marketing communications).

Retention: Data is retained until you request deletion (see "Your Rights" below).

Automated Decision-Making: We do not use fully automated systems with legal/significant effects. Third-party fraud tools may temporarily block high-risk transactions.

CCPA Compliance (California Residents)

California residents have the right to:

1.Access, correct, or delete Personal Information.
2.Opt out of data "sales" (if applicable).
3.Designate an authorized agent.

To exercise these rights, contact us at [support email].

Cookies

We use cookies to enhance your experience:

Essential Cookies

Name Purpose
session_id Maintains user login status.
cart_token Tracks shopping cart items.
checkout_data Facilitates checkout process.

Analytics/Advertising Cookies

Name Purpose
_ga (Google) Tracks Site traffic.
_fbp (Facebook) Measures ad performance.

Managing Cookies: Adjust settings via your browser’s "Preferences" menu or visit All About Cookies.

Do Not Track

We do not alter data practices in response to "Do Not Track" browser signals.

Changes to Policy

We may update this policy periodically. Changes take effect immediately upon posting.

Contact Us

For questions or requests, contact:
Email: admin@aoqunbrush.com
Address: No. 333 Nansha Avenue, Dongchong Town, Nansha District, Guangzhou, China, 511475

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