020-84858360
020-84858360
A customer from Dubai, Rakesh, called and said very quickly: "I am looking for a suitable hardness escalator brushes, not too hard or too soft. People complain that the escalator brushes we used before is too hard, or is too soft. I want to find a supplier that can help me customize the escalator brushes.” We understand the customer's concerns in the communication with the customer. We recommend nylon to our customers. Because our company's nylon is pure, it is not doped with any other substances, so we are proud of the filament. The hardness of the escalator brushes is very moderate. At the same time, we recommend nylon 0.3mm diameter to the customer, so the hardness on the escalator is more suitable, we sent the customer 0.3mm wire diameter escalator brushes, customer Immediately called and said after receiving the sample, "I like your escalator brushes very much. The escalator brushes feel really good. It is not hard or soft. It is the escalator brushes that we have been looking for. We won't worry about the softness of the escalator brushes, and it won't be complained by customers again.” After 10 days, we received the customer's first single 5 escalators. The customer called on the 20th day and said, “You are really good at the escalator brushes. My customers are all very good. I highly recognize your company's escalator brushes. The customer now has a 15-escalator project in the negotiation. It is expected that the order will be ordered within 3 days. Your professional escalator brushes will bring us 20% more orders than before.
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Mr. Mai from Shanghai called the phone with a dubious suspicion, "I saw your company's escalator brushes on the Internet, you are an expert in the industry, and the escalator brushes are all praised. Is your company really so good on the Internet?" Through the communication with Mr. Mai, the customer service staff learned that Mr. Mai’s company was a well-known elevator customer in Shanghai. However, it was a headache for the old supplier because of the delivery problem. Often all the accessories were in order, just wait for the escalator brushes. The supplier is still at ease to deal with other orders. This made Mr. Ma very angry. So he want to find a new supplier. Our customer service staff explained the background of our company to Mr. Mai in detail. The cooperation of the famous brands is very pleasant, and the delivery is completely in accordance with the progress of Mr. Mai. After hearing these, Mr. Mai was very interested in our company and immediately ordered several escalator brushes to test. AOQUN completed three days in advance and sent the details of the shipment to Mr. Mai for confirmation. Mr. Mai agreed with our approach and highly praised our professional attitude for escalator brushes. We have signed an annual cooperation agreement.
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AOQUN received an email from Mr. Wang of Indonesia. He said, "We know about you through a friend. Your company is a professional brushes manufacturer. You can customize brushes for escalators according to each customer requirements. I want to find a manufacturer who can customize the brush for long-term cooperation. Because our previous suppliers cannot develop with us and order the brush strips according to our requirements, our product range is very limited and cannot satisfy our customers. So, I missed a lot of customers." We are specialized in the production of brush manufacturers, with our own research and development strength and a high good service of cooperation with customers, you can customize the brushes for escalators according to your requirements and drawings. From the curved position and starting point of the aluminum strip, and the bending point, work according to your drawings. You can try to place 1- or 2-unit order first. We will produce and deliver samples according to your requirements. Two days later, Mr. Wang took a sample of the brushes for escalators of three escalators. The specifications and bending points of the three escalatores were different. We confirmed all the products and specifications and the curved arc position with him. We have already sent samples within 3 days. After 10 days, AOQUN received feedback from Mr. Wang. The brush of each escalator was strictly in accordance with their requirements. It was very well installed and he was very satisfied with our products. Due to the high degree of cooperation and professional customization of AOQUN, He get more and more projects, the Bid acceptance probability has increased by 50%, even his customers praise him for finding us!
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Today Tina of Peru sent us an inquiry: "I’d like to find brushes for escalators supplier that can supply goods to us in time. Can you meet my requirements?" We immediately called TINA to know more about her situation. Originally, her company is manufacturing escalator and needs to buy lots of accessories, including the brushes for escalators. TINA must ensure the goods are delivered in time because of the strict rules signed with her customer. Otherwise there will be a very serious fine for her. The unstable delivery of her previous supplier, results in a number of fines. After knowing Tina’s situation, we explained to her that our company also cooperates with quite a few big brands, such as Hitachi, Otis, Schindler. And our delivery is recognized by them too. The in-time delivery rate is up to 99.99%. We prepare the contract items within half an hour and gave a special announcement regarding the delivery. After TINA received the contract, she placed an brushes for escalators trial order. Our company ship the goods to Tina 5 days earlier than the date we both agreed. She happily said: "Your company is quite efficient; I want to sign a long-term contract with you." Now we have received the annual contract of brushes for escalators from Tina, following the monthly order. At present, our company is manufacturing her goods tensely.
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Recently, Tamy of Kenya texted us on WhatsApp: "I ordered some brush beside escalators from a brush factory in China some time ago, but I still hadn’t received their goods even 2 weeks over our agreed delivery date. I tried calling and writing to them, but no one replied, I felt I was cheated like a fool, can you tell me what to do? ”Knowing Tamy's experience, our salesperson, Xiao Long, responded immediately. The first thing is to ask him some details of the brush factory he bought from. Through online investigation, we did find such a brush factory at present. It appeared that Tamy was cheated. We felt sorry for what Tamy encountered, and also sent him brush beside escalator samples for his reference. In addition, we also emailed Tammy more information about our company. Two weeks later Tamy sent us a purchase order, his requested delivery time is within 10 working days, we arranged shipment 3 days in advance. When Tamy received the brush beside escalators. He said, "Thank you for reaching out to me when I felt helpless. Your goods arrived quite in time, you are the best brush supplier to me. When my friends need brush beside escalators, I will recommend you to them.”
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"Why are these nylon brush beside escalators deformed so quickly? The owner of shopping mall complained to me! Really regret not to buy brush beside escalator from you!" Alexander, a client from Russia, called us with tears with his broken English, asking for help! Alexander came to inquire about the brush of escalator in March. At that time, I learned that it was used in a shopping mall with a large flow of people to add brush beside escalator on the old escalators. Therefore, we specially recommend a nylon brush for escalator, because AOQUN nylon brush beside escalator uses the purest PA6 nylon, which has good resilience and is durable and not easily deformed. But in the end, Alexander was attracted by the low price of another brush manufacturer, so he did not buy this type of nylon brush for escalator from us. Six months later, I received his call. Quickly response to our customer is AOQUN brush's responsibility! Since brushes are so easily to be deformed, it should be made from recycled materials or poor quality one. Alexander was advised to replace the brush immediately. This time he did not hesitate to place the order to us immediately, and asked us to ensure the quality. We provided Alexander with the nylon material certificate and promised that we would use 100% pure nylon and meet the environmental protection requirements of ROHS and SVHC. We also told him that AOQUN brush beside escalator, are still very good after 2- or 3-years use, this is feedback from many old customers. one brush is equals to three brush, you can use it without any worries! Alexander received the goods and replaced the previous brush beside escalator with poor quality. He said, "your brush beside escalator is much better in appearance than the previous one. The bristle can bounce back quickly after being pulled, and there is no deformation when it is used now. One month later, his order for 50 new elevators also came directly to us.
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