020-84858360
020-84858360
Mr. Ashia from India sent us an enquiry. He wants to buy 500 bottle cleaning brush organic and hopes that we can give him a discount. Because India’s tax is very high, they need a low price to lower tax. After knowing the size of the bottle cleaning brush organic that Ashia need, we found that the size of the bottle cleaning brush organic he need was the regular size we produced, we were producing a similar size on that time. Noted the target price of Ashia, we found that his target price is far lower than our cost price. We promise him that we are willing to give him a discount of 5% off this time. If his next purchase amount reaches 50,000, we are willing to give him a 10% discount within 1 year. Ashia told us that it is no problem to purchase 50,000 pcs in 1 year and accepted our proposal. 2 months after purchasing 500 Bottle cleaning brush organic, Ashia found our company again and directly purchased 50,000 pcs. We also fulfilled our previous commitment and offer 10% discount for Mr Ashia.
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We received an inquiry from Mary from Japan in August, who needed to find bottle cleaning brush natural, but did not want to use plastic packaging, because plastic packaging is not easily degraded. Too much plastic will pollute the environment. Mary asked us whether we can provide environmentally friendly bottle cleaning brush natural packaging. Our customer service Roger replied within one minute after receiving Mary's email. After communication, Roger learned the size and quantity of the bottle cleaning brush natural Mary needed. The bottle cleaning brush natural has different size and it’s required 50 pieces bottle cleaning brush naturales put in one bag, so the previous supplier used plastic bags for packaging directly. Environmental protection is also the obligation of every enterprise. We sent the pictures of paper packaging bags we provided to other customers to Mary. Mary was very surprised and said that this is exactly what they need. We sent out the samples of packing bags and bottle cleaning brush naturales on the same day. Three days later, Mary's customer was very satisfied with the green bottle cleaning brush natural packaging samples and increased the order quantity from 2000 sets to 5000 sets.
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Vincent, a customer from the United States, said that he wants to buy a bottle cleaning brush narrow neck. The time limit for receiving goods is within 2 days. He asks us if we can meet his requirements in terms of delivery. After in-depth communication with Vincent, we learned that he had bought a brush in China before, but the shipment was always delayed. On one hand, we guarantee that this lead time will not be a problem for us, because we have a stable freight forwarding channel to ensure that the goods arrive quickly. On the other hand, if our timeliness does not meet Vincent’s requirements, the courier fee can be deducted from the bulk order. In addition, when we sent urgent orders to many other big customers, we did not delay, and the shipment timely rate was 99.99%. Subsequently, Vincent said that he will place first order of 500 bottle cleaning brush narrow neck. After 1 month, we received an email from Vincent "Your courier delivery is very fast and we received the bottle cleaning brush narrow neck within 2 days! We hope that we can have a long-term cooperation”. Vincent placed another order of 5000pcs right after email.
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Mr. Liu from Hong Kong found our company via his friend's introduction. He hopes to purchase a large number of bottle cleaning brush long handle. What he is most worried about is the quality problem, because the quality of a batch of bottle cleaning brush long handlees purchased before in other company is completely unsatisfactory and the loss of Mr. Liu is very heavy. He hopes that there will be no more quality problems. After learning about Mr. Liu's needs, we sent Mr. Liu our video, pictures of quality inspection process to him, to show the rigor of our production and quality inspection. We also invited Mr. Liu to our factory for personal inspection, hoping to let Mr. Liu know more about the quality of my bottle cleaning brush long handle. Our bottle cleaning brush long handle meets the requirements of ISO9001-2015 quality management system and has 39 product procedures. We will never let any low-quality product to get into the market. Mr. Liu personally came to our company and tested many times; our bottle cleaning brush long handle did not have any quality problems and meet the quality inspection standards of Mr. Liu. On the same day, Mr. Liu directly placed an order for 10,000 bottle cleaning brush long handlees to us.
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Mr. JM from the United States consulted us about a bottle cleaning brush long neck. He said that the stainless steel shaft of the brushes he purchases previous was particularly easy to bend. When cleaning the bottle, it was completely unstressed, and there was no way to control the direction. He hopes that we can solve this problem and provide samples for him. After communicate about the size of the bottle and received the sample of the previously purchased bottle cleaning brush long neck from Mr.JM. We found that the bottle was particularly long, so the bottle cleaning brush long neck needed to be very long, but the single stainless steel shaft of the brush he purchases previous was only 1.2mm. We supplied Mr.JM with 1.8mm single stainless steel shaft and made a sample. After repeated testing, we sent the samples to him. After receiving the sample, Mr.JM said:” The samples you sent me were very useful. I can clean the bottle very well now. I hope that I can bring this kind of luck to my customers.” Mr.JM was decided to purchasing 1000pcs to try the market reaction. He found that our bottle cleaning brush long neck was the best in his product and was the most praised. Therefore, Mr.JM decided to purchase 10,000pcs directly this time and sell it as an accessory product for the bottle.
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Alice, a customer comes from the United States, said that her customers found the bottle cleaning brush kit would be deformed when they used bottle cleaning brush kit to clean the bottle, which made them difficult to clean the bottle. So, Alice ask us help her to solve this problem. After having a deep communication with Alice, we found that Alice used bottle cleaning brush kit with 1mm stainless steel wire, and total length of bottle cleaning brush kit is 500mm. The stem of the bottle cleaning brush kit is not hard enough, which makes it easy to bend and deform during cleaning. After discussing with technical colleagues in the technical department, we made a nylon bottle cleaning brush kit with 2.5mm stainless steel. We tested repeatedly and the bottle cleaning brush kit did not deformation. Then we sent the bottle cleaning brush kit to Alice. After 10 days later, we received an email from Alice, she said that the bottle cleaning brush kit was not deformed anymore. On the other hand, her customer said it felt very good after using the bottle cleaning brush kit. It set his mind at rest. Alice received a lot of orders from her customers and she decided to purchase 10,000 pieces bottle cleaning brush kit from us and will continue to cooperate with us in the future.
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