AOQUN received a call from Kim of Hong Kong: "I have received a subway project in Central and need to replace a few escalator brushes. Can you provide it?" Our customer service staff Anna, asked: "do you know the specifications of the escalator brush, Kim?" Kim said: "I don't know the specification! What should I do?"

It turns out that Kim is a contractor. Kim used to buy all the escalator parts. Kim wants to replace the old escalator brush. After understanding the situation, Anna appeased Kim and said: "don't worry, please send me the specific address of your project. We are very close to Hong Kong; we will arrange the person of the engineering department to measure." The next day, our engineering staff set off and send the specifications to Kim after measurement.

Kim highly praised the professionalism and service attitude of AOQUN. He orders the escalator brushes for one escalator for testing. At present, Kim has installed the escalator brush, he is very satisfactory. 30 escalator brushes will be ordered to us soon.