020-84858360
020-84858360
Peter from Russia sent us an email saying that they needed to buy a medical device cleaning brush that would not rust and not glue. He said that the previously purchased medical device cleaning brush has a layer of glue, but after cleaning for a while, the glue is dropped, revealing the steel wire inside, it is easy to rust, he hopes to change the steel wire material. We recommended stainless-steel wire to Peter. For the medical device cleaning brush, we usually use stainless steel wire, because there is a possibility that there will be some liquid other than clear water inside the medical device. If the rubberized wire is used, the rubber layer is easily corroded, so that the inner wire is rusted. However, the stainless-steel wire is relatively stable and is not so easily corroded and rusted. But the cost of stainless steel is also higher than the cost of the rubberized wire. After a period of communication, we reached a cooperation and Peter received the medical device cleaning brush. A few months later, Peter sent us another email and wanted to purchase again. He said that the medical device he had purchased from us last time was very durable. The stainless-steel wire was indeed better than the rubberized wire. It is also reasonable.
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In July, we received inquiry from Terry in the United States: the large medical device cleaning brushes that were ordered from other suppliers did not match the medical devices. The cleaning effect was not obvious. After cleaning, the residue around the medical devices was not cleaned and it was very difficult to clean, lead to the customer’s dissatisfaction. Our Gold Sales customer responded promptly within 1 minute of receiving a Terry customer email and had an in-depth communication with him. The diameter of the common medical device is 3-8mm. The diameter of this medical device is 20mm. Of course, the ordinary medical device cleaning brushes cannot meet the cleaning requirements. The large medical device cleaning brushes needs to be custom. We recommend that Terry replace the original medical device cleaning brushes with a 20mm diameter new medical device cleaning brushes. Terry is very interested in our advice and asked us to send samples as soon as possible, and we will send the samples 3 days later. After 5 days, the Terry received the sample and arranged the test for the first time. The large medical device cleaning brushes has the better cleaning effect. The residue was cleaned. Terry said that the AOQUN is well understand customer’s needs, improve their customers efficiency. Meanwhile, we have received 10,000pcs orders from Terry.
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Con from the United Kingdom said that she was introduced by a friend to find the general instrument cleaning brushes company, she wants the brushes of different sizes and sets together, ask if we can provide. Con said that because she is selling a lot of general instrument cleaning brushes, it is very troublesome for customers with different size needs to find the right general instrument cleaning brushes one by one, which not only affects sales, but also loses competitive advantage. AOQUN sales engineer Roger tells Con that we can make general instrument cleaning brushes of any size. AOQUN has a 17-year R&D team with experience in the brush industry, and has been focusing on the customized production of high-volume and high-quality brushes. Con thinks It doesn't matter how many medical instruments are wrapped together. Subsequently, Con sent us the size of the 8 general instrument cleaning brushes. After 2 days, AOQUN was successfully proofed according to Con's specifications, and 8 different sizes of general instrument cleaning brushes were packed with loop and sent to Con. A month later, Con said that the eight general instrument cleaning brushes are really easy to use. The quality is better than the previously purchased brushes, and it is very convenient. It really solves the problem that the brushes are scattered and the customers are hard to find. And the market feedback is very good, received the favor of many customers, have said that they want to book the brushes! After 7 days, we received orders for 4000 for each size of Con.
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We have received an inquiry from the German customer who called Alva, she said that she wanted to purchase a batch of medical device cleaning brushes but only needed 500 for the first time. She said that many manufacturers can not make it and asked us whether we can produce this quantity. We told Alva that we could do that, and or products can be customized according to customers' requirements. And then, in order to solve the problems and needs better and faster, we suggested Alva to send us the drawings and application scenarios of the medical device cleaning brushes. After receiving these product materials from Alva, we gave the sample to our colleagues in the technical department. Our colleagues in the technical department made the sample according to drawings. 10 days later, after continuous testing, the medical device cleaning brushes was finally made and we sent to Alva. A month later we sent email to Alva. Alva told us that this medical device cleaning brushes is very practical, and the size is also suitable. The most important thing is that although the quantity is small, but the quality was great. Alva also said that it has received a good response after it was put into market trials, and has been favored by many customers. One month later, we received 5000 pieces brush order from Alva.
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Scott from Germany sent an email said the medical instrument cleaning brush that was ordered from elsewhere was scratched in the inner of the medical instrument, which brought a very bad experience to the customer, which led to a decrease in the order quantity. He wanted to change the medical instrument cleaning brush to be a cotton head and asked us whether the cotton medical instrument cleaning brush is work? Our gold sales customer, Mary, responded promptly within 1 minute after receiving Scott email, and learned that the brush head that purchased from another supplier was covered with plastic tip. It should not be scratched, but because of the diameter of the medical instrument ordered by Scott became larger, the area to be cleaned is relatively large. If the brush head was scrubbed back and forth, it would scratch the inner wall of the medical instrument. Therefore, it was recommended to use a cotton medical instrument cleaning brush to clean the medical instrument without scratching the inner of the medical instrument. Scott was very pleased and asked us to arrange a sample. We prepared the sample for Scott and sent it within 3 days. Five days later, Scott received a sample of the medical instrument cleaning brush. It was found that the cleaning effect was very good and the inner of the medical instrument was not scratched. Scott was very satisfied and placed the first batch order of 10,000 pieces.
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Mr. Grand from Iceland contacted us through Alibaba and said they needed to find good quality and soft medical instrument cleaning brush. The brushes they had purchased from other manufacturers not only broke easily, but also crack their medical instruments, which caused them a great loss. Therefore, he hopes that we can provide him with a good quality medical instrument cleaning brush and send him samples. We got to know the diameter of Mr. Grand's medical instrument cleaning brush was much larger than that of the medical instrument they were going to clean. Moreover, when they used the brush to clean the medical instrument, they did not flush the residual liquid in the medical instrument first, which led to many of the bristles being corroded. We explained to Mr. Grand: "the diameter of the medical instrument should match the size of the brush. If it is too large, it will easily crack the medical instrument. Therefore, we should not go for convenience. In case of acid, alkali or corrosive drugs, the medical instrument should be diluted or rinsed before using the brush, and then rinse the inside and outside of the medical instrument with clean water. We have sent a suitable sample to Mr. Grand according to the medical instrument diameter provided by him. A week after receiving our sample, Mr. Grand called us and said, "your brushes are very good. Thank you for telling us the correct way to use the medical instrument cleaning brush. I didn't know that our previous usage was always wrong. Thank you. Because of your specialty, we have decided to place an order for 3000pcs brushes with you.”
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