I have received Martin's WhatsApp message. Through chatting, I learned that Martin knew the contact information of our company through one of his friends. His previous buying experiences was terrible. The reason is that brush beside escalators he purchased are very thin, cannot play the effect of anti-pinch. He knew from friends that our company is a professional escalator manufacturer, he would like to make a batch of goods with our company to try the effect.

I showed our measurement standard by video, let Martin know our quality standard: the material should be uniform, the density should be consistent, and there should be no abnormal light leakage. Martin is very satisfied with our visual quality inspection standard, and says, "I have also seen your brush beside escalator sample via my friends, the quality is very good. After your explanation, I believe that your company is an expert in Anti-pinch brush beside escalator. So, you don't need to provide samples any more, now I will send the PO from your company, because I feel relieved to deliver the order to you.

Soon we get the feedback of first batch from Martin about Anti-pinch brush beside escalator. He was very satisfied with the goods and repeat order of 1000 pieces to our company. At present, our company is preparing for these bulk order.