020-84858360
020-84858360
AOQUN received an e-mail from the customer, said that the endoscope cleaning brush disposables ordered from other countries were not good, the tube of the endoscope could not be cleaned at all, and the endoscope tube was not cleaned properly. AOQUN gold-medal customer service communicated with the customer and learned that the previous suppliers had shortened the total length and filament length of endoscope cleaning brush disposables in order to save costs, resulting in unclean cleaning. AOQUN technical engineers have increased the length to ensure that the inside endoscope can be cleaned well. The customer was very supportive of AOQUN proposal. Five days later, the customer received the samples and was particularly satisfied with sample inspection and praised us for professionalism. She said: "Although your price is relatively expensive, but the endoscope cleaning brush disposable design and clean performance are excellent."
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James is a procurement manager of a truck manufacturer from Germany, sent an inquiry and said, "I saw your company is a factory that makes custom Plastic Metal Mudguard Brushes, I currently have a project that just needs fenders brush. Could you please provide me with detailed information for my reference?" Salesman Roger first gave AOQUN’s Plastic Metal Mudguard Brush catalogue to James for reference, and chose semicircle or straight brush according to the customer's preference, and introduced the material to James in detail. The customer was very satisfied, and soon provided the product parameters. Because this project is only a try sample stage, the quantity is not large. Considering the cost and timeliness, the customer asked our company whether we could directly customize the Plastic Metal Mudguard Brush without making samples. According to the data that James provided and after re-checking all the parameters, Roger confirmed to the James that AOQUN could make bulk order directly with sample as long as the drawing and all specification are correct. The customer placed the order. Half a month later, James replied to us, “we could not believe that your customized Plastic Metal Mudguard Brush matched our products perfectly, and I am very satisfied with your quality and professionalism. I promise to place our all Plastic Metal Mudguard Brush order to you in Future”.
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Mr. Zhang is a merchant selling ornamental koi in Dalian. In order to facilitate one-stop shopping for customers, he also sells filter brushes. Recently, he discovered that his family's brush filter aquaponics were badly sold, which also affected the sales of other products. Because it is not expensive to supply it as an accessory, the cheaper the supplier's incoming price, the better. Mr. Zhang found us through a Baidu search, explaining the problems he encountered, and at the same time he sent us his existing samples for analysis. Through investigation, it was found that there was a problem with the raw materials of the brush filter aquaponics he purchased. The sample rubber wire he sent received was dark brown, and after burning, there was thick black smoke and acrid stench. Trace elements released by long-term cultivation with such filter brushes will affect water quality and damage the health of koi. After listening to the analysis, Mr. Zhang first tested the samples by himself, and at the same time understood that the reason why the customer did not ask him to purchase was consistent with our analysis, so he immediately ordered 3,000 trials. Six months later, he called back and said that his business is the same as before. Thank you very much for our professionalism. We not only insisted on using new materials to produce the brush filter aquaponics, but also solved the problem for him.
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“I am Terry, from the United States, my end-users have requested customize packaging, but the local suppliers have never been able to meet my requirements. So, I have to re-select the right supplier. You are the brush cleaning 6.4mm endoscopic whistle manufacturer; can you customize the packaging I requested?" After learning about Terry's request, our customer service Jay immediately replied: "Hello! Terry, our company is a manufacturer with 11 years of experience in customizing brush cleaning 6.4mm endoscopic whistle. We have supplied them to European and American customers with their customized packaging for a long time. Please advise the packaging requirements and we will provide the solution according to your requirements.” Terry immediately sent the packaging request information to us. After two weeks of sample testing and packaging inspection, Terry decided to place a test order--10,000 sets. About a month later, we received a call from Terry. "The quality and packaging of your brush cleaning 6.4mm endoscopic whistle are very satisfying to the end customers! The order volume also increased, I hope you can become my long-term brush cleaning 6.4mm endoscopic whistle supplier!"
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On November 2018, Mr. Xu of Wuhan called us and said he was ready to buy a batch of spray suppression, because he heard that there would be new policies to require trucks to install anti-splash brushes. He just started to get commence with the project, and he didn't have a brush drawing and hoped us to design suitable brushes based on the truck model drawings. After receiving Mr. Xu's drawings, we designed a suitable brush and arranged proofing according to the wheel brow size. After the fender brushes were completed, we even offered our service door to door. The next day after communicating with Mr. Xu, our sales Stacy and our engineers brought samples directly to Mr. Xu for installation and measurements. After installation, the anti-splash brush sample is found to be suitable for the wheel brow. In addition, Stacy also shared the features and advantages of our spray suppression. Listening to Stacy’s cases, Mr. Xu marveled: "The installation effect is very good, I am very satisfied. There are so many places to be payed attention in the small brush. Your introduction just proved you are professional.” When coming back from the business trip, Stacy received a 600 meters spray suppression order from Mr. Xu. He supplemented: "I am so lucky to find you such a good supplier and hope we can work together for long."
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Since February, boss Chen, a goldfish farmer in Guangdong, has been looking for high-quality fish filter brushes for ponds manufacturers. It turned out that at the end of the year, Boss Chen asked the workers to clean and clean the filtering brushes of the goldfish pond. Many workers were stabbed by the rusty skeleton of the brushes. Boss Chen needed to make unified arrangements to break the cold needles, which cost a lot. After asking about it from various parties, boss Chen asked about it and sent many farmers to use Aoqun's filter brushes for ponds, so he called our company on March 5 and Xiao Liu received him. After listening to Boss Chen's description, Xiao Liu concluded that the original filter brush may be of skeletal material quality but not rusty or broken, or the manufacturer did not remove the burrs on the skeleton when producing the brush, which caused the workers to scratch when cleaning. At the same time, Xiao Liu introduced Aoqun's green cross-angle filter pump brush, which has a strong adsorption capacity and is easier to intercept particles and hanging films. The key point is that all our products have been tested twice before leaving the factory to ensure that the framework is deburred and flexed. It can be used safely without stabbing your hands inward. After listening, Boss Chen first performed 100 filter brushes, and the effect was good before continuing to order. Three weeks later, Liu Liu visited Boss Chen. Boss Chen said that on the day of arrival, 60 filter brushes were spot-checked. The frame was free of burrs and felt safe and smooth. He would continue to order 300 brushes, and praised the proud that the Aoqun was a good fish filter brushes for ponds manufacturer.
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