I received a call from Kim in Hong Kong: "I have received a subway project in Central. I need a few escalator safety brush to replace it. Can you provide it?" our customer service Anna, asked: "You know the specifications of the escalator safety brush. Kim?" Kim said, "I don't know how to count it! What should I do?"

Kim is a contractor. he bought all the matching products previous. At this time, he wants to buy escalator safety brush to replace the old one and mounted it by himself. After Anna understood the situation of Kim, Anna appeased Kim and said, " don't worry, Kim, kindly please send me the address. We are very near to Hong Kong, we will arrange the colleague of the engineering department to do the site measurement." The next day, our engineering staff set off When it was very early in the morning, the send the specifications to Kim after measurement.

Kim highly praised the professionalism and service attitude of our company, and placed an order for one escalator for testing. At present, Kim has installed the escalator safety brush, and he is very satisfied. There are still 30 escalator will be ordered to us soon.