020-84858360
020-84858360
Recently, Tamy of Kenya texted us on WhatsApp: "I ordered some brush beside escalators from a brush factory in China some time ago, but I still hadn’t received their goods even 2 weeks over our agreed delivery date. I tried calling and writing to them, but no one replied, I felt I was cheated like a fool, can you tell me what to do? ”Knowing Tamy's experience, our salesperson, Xiao Long, responded immediately. The first thing is to ask him some details of the brush factory he bought from. Through online investigation, we did find such a brush factory at present. It appeared that Tamy was cheated. We felt sorry for what Tamy encountered, and also sent him brush beside escalator samples for his reference. In addition, we also emailed Tammy more information about our company. Two weeks later Tamy sent us a purchase order, his requested delivery time is within 10 working days, we arranged shipment 3 days in advance. When Tamy received the brush beside escalators. He said, "Thank you for reaching out to me when I felt helpless. Your goods arrived quite in time, you are the best brush supplier to me. When my friends need brush beside escalators, I will recommend you to them.”
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"Why are these nylon brush beside escalators deformed so quickly? The owner of shopping mall complained to me! Really regret not to buy brush beside escalator from you!" Alexander, a client from Russia, called us with tears with his broken English, asking for help! Alexander came to inquire about the brush of escalator in March. At that time, I learned that it was used in a shopping mall with a large flow of people to add brush beside escalator on the old escalators. Therefore, we specially recommend a nylon brush for escalator, because AOQUN nylon brush beside escalator uses the purest PA6 nylon, which has good resilience and is durable and not easily deformed. But in the end, Alexander was attracted by the low price of another brush manufacturer, so he did not buy this type of nylon brush for escalator from us. Six months later, I received his call. Quickly response to our customer is AOQUN brush's responsibility! Since brushes are so easily to be deformed, it should be made from recycled materials or poor quality one. Alexander was advised to replace the brush immediately. This time he did not hesitate to place the order to us immediately, and asked us to ensure the quality. We provided Alexander with the nylon material certificate and promised that we would use 100% pure nylon and meet the environmental protection requirements of ROHS and SVHC. We also told him that AOQUN brush beside escalator, are still very good after 2- or 3-years use, this is feedback from many old customers. one brush is equals to three brush, you can use it without any worries! Alexander received the goods and replaced the previous brush beside escalator with poor quality. He said, "your brush beside escalator is much better in appearance than the previous one. The bristle can bounce back quickly after being pulled, and there is no deformation when it is used now. One month later, his order for 50 new elevators also came directly to us.
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Not long ago, Belly of New Zealand met a trouble, and he told us: "This is the second time that an accident happened in our supermarket this year, which caused us a huge economic loss." I collected some information online, and found that installing brush on escalator can effectively reduce the occurrence of accidents, I also noticed AOQUN is very reputable in making brushes, so come to seek help from you. I hope you can settle my problem. “Now installing brush on escalators for escalator has become one of the public concerns around the world. Different countries have also issued different regulations on this aspect. Our customer service took immediate action in response to Belly's needs. The first step we checked the escalator height and the size of the bending place with her. Then we rechecked our brush on escalator if it can fit their escalators. The next day Belly also confirmed the details of the order with us, we immediately began to arrange production. Last month we received feedback from Belly. She said, "since using your brush on escalator, I felt at ease now. The accident rate is 0. Thanks for your quality products and professional services."
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After receiving an inquiry from JEREMY of Jordan, he asked if we were the manufacturer or trading company of the brush on escalator, because JEREMY’s company is a large escalator manufacturer in Jordan. They did not want to buy brush on escalator through a third party, but hoped to purchase directly from the manufacturer so as to make quality guaranteed and it can reduced the cost and time to communicate with the third party. Our customer service Ferad received Jeremy’s inquiry, he immediately replied him, introducing our developing history, reputable partners etc. Our company is the professional brush manufacturer, with more than 10 years of production experience, as one of the leading brands in the industry. We are also the Hitachi's sole designated brush on escalator manufacturer, and working for a number of well-known escalator brands domestically and overseas, such as OTIS, Kone, Schindler. Then we showed Jeremy many different enterprise certificates. After reading them, he placed us an order of brush on escalators for 1 escalator. At present, JEREMY has placed 30 sets of brush on escalator and the quality of our company is given high recognition by him. He said: "AOQUN’s quality, production period, service are very good. Subsequently, your company will be included in the list of our long-term supplying factories. I hope you can always support us.”
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“I am the largest elevator parts dealer in Brazil. My customers need an brush at escalator at escalator that matches his escalator. Can you customize the production of brush at escalator? We don’t have any experience in this area, please make sure that the brush at escalators match our customer's escalator." Recently we received an email inquiry from Diego customers in Brazil. After receiving the inquiry for 1 minute, our customer service immediately replied: "hello! Diego, our company is a manufacturer of brush at escalator with more than 10 years’ experience. As long as you provide the height and angle of the escalator, we can customize the matching brush at escalator for you. At the same time, we will customize the brush at escalator according to the curved position of the escalator.” After recommending the D08 model (the brush at escalator base use 6063 aluminum alloy, it is sturdy and durable, the brush at escalator is neat and close and flexible and the tensile strength is strong). Diego immediately asked we sent samples. After one week, he placed 10 brush at escalator order. About two months later, Diego sent an email with a screenshot of his customer's praise and the new orders. Thanks for that we recommended the D08 brush at escalator at escalator to him, not only perfectly matches the escalator, but also beautiful after installation, ensuring the safety of the escalator and improving the brand image of his client. Diego said that the follow-up use of the brush at escalator at escalator must continue to find us!
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Miss Qian from Shandong called: "I just saw the brush at escalator on your official website. It is the product I have been looking for a long time. Could you please provide the quality assurance certificate?" After knew about from Miss Qian, she lost a lot because of the quality problem, and the previous supplier of Miss Qian wasn’t responsibility, so Miss Qian hopes to change the supplier. AOQUN customer service Stacy replied positively: “the brush at escalator warranty of AOQUN is two years. If there is any quality problem with the brush at escalator within two years, you can replace it for free. Maintenance is free for more than two years. If you encounter any problems with the brush at escalator operation, please feel free to call our company and we will be explained to you professionally”. Stacy introduced the material properties of our products to Miss Qian in detail. And Stacy provided the quality inspection contract half an hour after hanging up the phone. After receiving the AOQUN’s quality contract, Miss Qian placed an order for three sets of brush at escalators to AOQUN immediately. After the delivery as scheduled, Miss Qian was very satisfied with AOQUN’s quality, then said, “your quality is very good. No wonder you dare to carry out quality assurance like this. All our subsequent orders will be ordered to your company, and we will sign a strategic cooperation contract with you”.
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